Business Development

Ever wondered who helps BookBeat grow in new markets, makes our web experience smooth and supports users when they need us? Meet our Business Development team.

This team works close to the moments that matter most in the user journey, from the first visit to long-term engagement. Across new markets, conversion, payments, partnerships and customer support, they help make BookBeat relevant, easy to use and enjoyable for more readers and listeners.

In short: they help more people discover BookBeat, get started smoothly and keep enjoying the experience over time.

What they do
Business Development works across growth, user journeys and customer touchpoints. That includes, for instance, growth market development, local partnerships, regional marketing, UX, CRO, SEO, payments and customer operations.

The team collaborates closely across BookBeat to understand local preferences, reduce friction, improve conversion and create better experiences, from the first click to loyal user.

The teams
Growth markets
Our Growth Markets team focus on BookBeat’s presence in Norway, Denmark and the UK. They work to make sure our service, offering and communication feel relevant to readers and listeners in each market.

This includes e.g. adapting marketing activities to local preferences, building strong relationships with partners and identifying business development opportunities that help BookBeat grow.

Conversion
Conversion focuses on making the customer journey clearer, smoother and more effective. Through UX, CRO, SEO, payments and partnerships, the team helps users understand BookBeat, find the right subscription and get started with as little friction as possible.

Their work turns interest into action, and helps more visitors become engaged BookBeat users.

Customer Operations
Customer Operations supports our users when they need help. The team is divided into first-line and second-line support, making sure questions are handled quickly, carefully and by the right expertise.

First-line support handles general inquiries and common issues, while second-line support steps in when questions require more specialized knowledge – for example around books, payments or technical issues connected to the app.

If you enjoy working close to users, solving problems and improving user journeys, Business Development might be the right place for your next chapter!